Account deletion
Delete your account
Deleting your account is permanent. It cannot be undone.
In the app
Open Profile, scroll to the account section and choose to delete your account. You will be asked to confirm.
By email
If you cannot get into the app, email spencer@driveupinvitational.com with the subject “Wire2Wire Account Deletion Request”, sent from the address on your account where possible. Include:
- Your full name.
- The email address or phone number on the account.
- Confirmation that you want the account deleted.
We may ask one or two questions to verify it is really you before we act.
What gets deleted
Your profile, login credentials, email address and phone number, profile photo, payment handles, friend connections, device and push notification identifiers, and your personal round and statistics history.
What may remain
- Shared rounds and tournaments. Scores you entered in an event with other players stay in that event so their record stays intact, with your identifying details removed.
- Course and map contributions. Tee and green anchors and map corrections remain in the shared course database, no longer linked to you, because other players' rounds depend on them.
- Purchase records. Retained as long as required for tax, accounting and audit obligations.
- Aggregated and de-identified data, which does not identify you.
Timing
Requests are actioned within 30 days. Backups are purged on their normal rotation after that.
Subscriptions are separate. Deleting your Wire2Wire account does not cancel an Apple or Google subscription. Cancel that in your app store account settings, or you will keep being billed.
Full detail is in our Privacy Policy.