Support
Need a hand?
Account access, rounds and scoring, tournaments, subscriptions, data requests and bug reports.
Email spencer@driveupinvitational.com and we will get back to you as quickly as we can.
What to include
- The email address or phone number on your Wire2Wire account.
- The round, tournament or group involved, and the date it was played.
- What happened, and what you expected to happen instead.
- A screenshot, if it helps explain the problem.
Common questions
How do I cancel a subscription?
Subscriptions are billed by Apple or Google, so cancel from your app store account settings. Cancelling stops the next renewal; the current period runs to its end. Refunds are handled by the store under its own policy.
A score is wrong after the round ended.
The round's organizer can edit scores. Ask them to reopen the round and correct it — everyone's leaderboard and bet card recalculates from the corrected entry.
My course has no GPS map.
Course maps are built hole by hole and reviewed before release, so coverage varies. From the GPS panel you can request the course, or mark tee and green anchors for the hole while you are physically on it. Submissions go to review before anyone else sees them.
Someone owes me money from a round.
Wire2Wire calculates and displays what was won and lost, but never holds or transfers money. Settle directly with each other — a payment handle saved to your profile tells the group where to send it.
How do I get my data, or delete my account?
See the account deletion page, or email us from the address on your account and say what you need. Our Privacy Policy covers what we hold and how long we keep it.